Testimonials

What Our Customers Have to Say

"Good experience purchasing"

We had a great experience purchasing a new Jeep Wrangler from Moss. They were upfront with the pricing and we both settled on the trade-in value. After dealing with another dealer that wasn't honest, it was very pleasing to walk away with a great deal. This is the second time buying a Jeep from Moss and each time the service was exceptional.

Stuart W., 3/20/2020

"Done our service here for years. "

Adviser Rick Sawyer was GREAT. On January 29, 2020, I had suspected that the battery on my 2016 RAM 1500 was not holding a charge. I was barely able to get it started at my home and didn't care for the possibility of being stuck in someplace between errands. I needed a reasonably quick solution. I elected to drive to my local MOPAR service center at Moss Bros., Riverside that afternoon. Rick (like Gary and Josh) is a familiar face and that is one of the things that I like about Moss Bros. Chrysler Jeep Dodge RAM. Not as much turnover in personnel. They know my family and our vehicles when we come in for service. We've had our vehicles serviced there for years. Rick did an on-the-spot analysis and confirmed my concerns that the problem was the battery and not the charging system. I was able to buy a proper replacement battery (a prior concern elsewhere) and get a quick, hassle-free installation thanks to the assigned technician. I was able to get my truck back within an hour. Thanks, Moss Bros.!

Jackie L., 3/19/2020

"Hassle-free"

Adviser Rick Sawyer was GREAT. On January 29, 2020, I had suspected that the battery on my 2016 RAM 1500 was not holding a charge. I was barely able to get it started at my home and didn't care for the possibility of being stuck in some place between errands. I needed a reasonably quick solution. I elected to drive to my local MOPAR service center at Moss Bros., Riverside that afternoon. Rick (like Gary and Josh) is a familiar face and that is one of the things that I like about Moss Bros. Chrysler Jeep Dodge RAM. Not as much turnover in personnel. They know my family and our vehicles when we come in for service. We've had our vehicles serviced there for years. Rick did an on-the-spot analysis and confirmed my concerns that the problem was the battery and not the charging system. I was able to buy a proper replacement battery (a prior concern elsewhere) and get a quick, hassle-free installation thanks to the assigned technician. I was able to get my truck back within an hour. Thanks Moss Bros.!

Sterling H., 2/4/2020

"Took extra care."

Austen was great and I'm appreciatively have met her today. I came in to have my mother's oil changed on her car and Austen informed me about the software recall that was on my mother's car and I didn't even have a clue that there was even a recall out. I was just so thankful for the information and the extra care that was extended when it came to having my mother's car serviced. I can say my mother's Chrysler is in good hands at Moss Bros. Chrysler dealership, they have a loyal new customer in me. Thank you, Austen, for all you did today and my mother's car will definitely be coming back for all future service needs.

Kimberly R., 1/16/2020

"Great place"

Great place, works with you on all the things you want in a vehicle and willing to give a great price. I was dealing with 4 different car dealerships and around 8 different people, however, I came to Riverside and met with Joey and he took care of me. What do I want? What am I willing to pay? Here is your car. And sure enough, left with a great car for a great price and no headache

Dorian P., 1/4/2020

"Generous"

Great experience today with Steve Scott and Wes Grady. We agreed on a price, they were generous with our trade-in and my husband now has his dream truck.

Lorna J. , 11/29/19

"Very satisfied. "

I was very satisfied with my experience at Moss Bros. In Riverside. The whole experience from looking at Jeeps to the test drive to driving my new Jeep home. They really took care of me and gave me a fantastic deal!

Erika Durst, 11/14/19

"Great experience"

The professionalism of service from the appointment to body work was outstanding. Melissa did a wonderful job coordinating everything. Melissa was from Moss Toyota. My car looks great. Would use them again. A++ service.

Brenda A, 10/22/19

"Knowledgeable and Enjoyable."

Bringing your vehicle into service isn't ideal for anyone but my service writer Bob and service manager Austin made it as good as it could be. Their knowledge and enjoyable character made my time there as good as it gets. I value service like this and wish other places could give an experience as well managed as this place. My diesel won't be going anywhere else.

Travis B., 10/4/19

"I was treated great."

Wasn't sure how difficult the process would be, but the entire team made me feel welcome and I was treated great. I am excited about my new purchase. Thank you.

Stephen J., 07/17/2018